Property Management Company
"I just wanted to send a Thank You note because of all the help your team has provided. As you know, our company was having a difficult time navigating out telecom provider's bureaucracy. We were considering switching to another service provider because of the lack of follow up we had been getting from our previous account team.....Your team moved quickly and kept me in the loop the entire way. It was strictly because of you and your team that we renewed our Service agreements for our MPLS network with AT&T.
Your engineer has been very helpful with designing the right solution and considering our business needs - rather than looking for a a quick sale. It is refreshing to feel like a valued customer and I look forward to a long working relationship. Thank you!"
International Consulting Firm
"In case you have prospective clients that are considering doing business with your company, I would be happy to be a reference.
We had been very frustrated with our provider and the lack of support.
Since your team has been engaged we have gotten many, if not all, of our requests completed and issues resolved, whether it was a billing issue, CoS change order, PRI configuration change or disconnect, setting up telebranch lines, or helping us select new strategic emerging technologies such as our SIP Trunk; whatever the situation was, your team came through.
It was also great coming out to your office to bounce ideas off your design engineer. He was very helpful in making sure we were on the right track with certain technical decisions and a credit to your organization as not only did he provide expertise, he operated as another point of contact through the sales process to expedite the delivery of the technology. I look forward to our ongoing success together."